PLEASE NOTICE - It is possible that your ISP (Internet Service Provider) may be blocking our email responses to you with a SPAM filter (Especially Excite and Earthlink). In order to efficiently service you, please insert an alternate email address in the body of your message. The alternate email address should be a public type address, such as hotmail, google-mail (gmail), yahoo mail, etc... The alternate email address should be from a different service than the original email address (different name behind the @ in the email address). Thank you.